I immersed myself in the world of cryptocurrency in the spring of 2017. The technical side appealed to me the most, as it aligned with my IT background and the fundamental principles of decentralization, which I still consider the most important. My primary focus was cryptocurrency mining. This experience allowed me to develop skills in designing farms from scratch, typically with 30-50 graphics cards - covering everything from space preparation (ventilation/electrics) to procurement, setup, and ensuring 24/7 uptime. Many of my clients still own similar farms today.

As my curiosity grew, I was introduced to DeFi. I learned to manage liquidity and interacted with protocols like Uniswap, Compound, and Aave. I explored various strategies for staking and farming to maximize returns. After a while, I wanted more activity and ventured further.

At the same time, I invested in American stocks at various stages - IPOs, pre-IPOs, and OTC. During this period, I also dabbled in stock market trading, which, thanks to the bull run of 2020-2021, naturally transitioned into crypto trading. This required constant focus and a high tolerance for risk. I realized it was a viable path, but not the one for me. To this day, I apply my own strategies, though they are not financial advice.

When the Play-to-Earn hype took over, with Axie Infinity leading the way, I built and managed a team of seven scholarship squads. This was a valuable experience in organization and diversification. I also witnessed the rise of the Ronin blockchain from its early days, closely following its development alongside the Axie ecosystem.

However, I completely missed out on the IDO wave. My go-to platforms were Impossible Finance and Raydium AcceleRaytor. Fortunately, my common sense told me to stay away from buying tokens at peak hype - those losses would have been brutal. Another financial lesson learned with minimal damage.

The NFT era left me with bags full of "utility" junk spread across dozens of wallets. Some projects hit especially hard - both financially and emotionally. It's part of the game. When you get attached to a project and genuinely believe in its founder, disappointment is inevitable at times. Despite this, there are still projects I believe in, and I continue to hold them by choice, providing regular support in any way I can.

Retrodrop hunting didn't pass me by either. No bragging about Arbitrum when the Odyssey launched; I deliberately passed on that one to avoid burning gas. By winter, I knew I needed to protect myself from potential FOMO, but an unexpected health issue derailed those plans. As a result, I completely missed Arbitrum - the drop that triggered the wave of mass retrodrops.

However, I didn't miss the rise of one of the strongest crypto startups - NFD. I was among the first to join their Discord server, actively participated in Alpha and Beta testing, and created content for the project.

When the Combine software launched, I was one of the earliest adopters. I approached it primarily from a technical angle, exploring system behaviour, performance, and workflow logic before the product reached maturity.

From November 2022 to January 2024, I remained closely involved as an early user and product tester, identifying issues, sharing feedback, validating system behaviour, and helping other users during product launches.

In February 2024, I joined NFD as a Technical Support Engineer. In practice, the role went beyond technical support and also included community operations and product workflows. It demanded strong product knowledge, workflow understanding, technical troubleshooting, and close communication with users and the team.

I provided technical support across NFD products, helping users understand system behaviour, resolve product-related issues, and navigate technical workflows. My work covered Telegram and Discord, including troubleshooting, onboarding, wallet flows, CEX API configuration, connectivity issues, and product-specific workflows.

After our team launched NFD Trading Bots, I also joined the technical support team for that sector.

My work also included functional testing of new features, identifying and documenting bugs, verifying fixes, collecting user feedback, maintaining technical documentation and guides, and working with developers and product teams to improve both the product and support workflows.

As the retroactive rewards period ended, the need for full-time community support gradually decreased. I continued contributing across technical support, community operations, and product workflows until February 2026. I still remain connected to the NFD ecosystem and continue to follow its development.

At another stage of my Web3 journey, I explored prediction markets, including preparing accounts and workflows for market participation. It was an interesting practical experience and another part of Web3 I wanted to understand from the inside, but it is no longer my main focus.

In January 2026, I joined a confidential VPN service in a Technical Support & Operations role. For me, this was a natural extension of my previous experience - technically complex products, privacy, connectivity, troubleshooting, user support, and close interaction with developers.

My work focuses on helping users install, configure, and troubleshoot VPN applications, diagnosing device, application, network, provider, and region-dependent connectivity issues, and turning technical problems into clear and practical solutions.

The operations side of the role includes identifying server-side and software issues, documenting and escalating bugs to developers, verifying fixes, analysing recurring user problems, and proposing improvements to support and product workflows. Since joining, I have handled 20,000+ support requests, resolving 97%+ independently.

At the same time, I remain active in Web3. I continue to follow products, infrastructure, protocols, tools, and new developments across the ecosystem. Web3 is not a previous chapter for me - it remains part of the environment I work in, understand, and continue to explore.

Today, my focus is Technical Support & Operations across Web3, VPN, privacy, and other technical products. I'm especially interested in roles where strong technical understanding, direct work with users, product knowledge, and close interaction with developers come together.

I'm currently open to a new full-time remote opportunity where I can contribute meaningfully, continue growing, and stay close to the technologies I care about. The time zone doesn't matter - Europe, America or Asia. What matters is purpose.

← Back to Home